Scrapbook

__**LISTENING-Robert **__ 1) Follow instructions from the supervisor on what to do next, changes in scheduling or assembly procedure 2) Follow instructions and details in coordinating teamwork. 3) Identify main ideas and essential details presented in a meeting of a familiar small group or team at work. 4) Take detailed telephone message / voice-mail messages for others and pass them on orally / repeat them back. 5) Listen to detailed oral instructions and directions from supervisor about a familiar but complex process. 6) Listen to co-workers and supervised workers to determine the root of a problem or conflict in a team. 7) Respond to short instructional videos in the workplace training. 8) Follow comment on what is wrong & must be corrected. 9) Get information from an oral report detailing handling procedures for delicate material. 10) Obtain specific extensive information ( literal & inferred ) by listening to presentations, discussions or interviews. 11) Listen to and follow a progress report on orders, projects, etc. 12) Follow simple directions on non-routine procedures 13) Listen to co-workers and supervised workers to determine the root of a problem or conflict in a team. 14) In emergency response /search and rescue/delivery jobs, follow extensive continous oral directions with complex navigational detail on how to reach a location which is remote or difficult to identify.

**__SPEAKING-Robert, Mergen,__**

1. Prepare and present a speech about your educational and employment background, personal qualities and work experience for a job interview. 2. Phone to make an appointment for a job interview. 3. Explain a sequence of events leading up to a situation. 4. Explain to a new worker how to do a familiar routine task: explain sequence, procedure, method, materials. 5. Explain why things are not working. 6. Report errors in operation. 7. Make a simple suggestion on an element that should be changed; give reason; make a simple prediction of consequences. ( I think that we should change this detail of X because.....it will improve Y.) 8. Warn a co-worker of danger or a safety problem in a work situation. 9. Participate in workplace training exercise with encouragement and patience from co-workers. 10.Describe a problem on the job ( e.g., breakdown of machinery or equipment) with enough detail to make the situation clear for the co-workers. 11. Speak with co-workers and supervisors to clarify schedules and coordinate activities. 12. Consult with supervisor and get approval on direction and co-ordination of work. 13.Summarize simple information on routine company policies and procedures for customers. 14. Approach supervisor to report a workplace problem and possible consequences.

15. Present qualifications effectively in a job interview.
====16. Speak with supplier to determine availability of material, to purchase goods and exchange information on products ==== 17. Obtain all needed information from supervisor, co-worker, or client by asking relevant __questions____**//. //**__ ====18. Give precise and clear instructions, demonstrations and explanations on complex technical and non-technical tasks. ==== ====19. Discuss details of complex jobs with supervisor, co-workers, clients (e.g., regarding design, option) ==== ====20. Give effective extended instructions on complex procedures (lab experiments, research, quality control) ====